Q&A
Any Problems?

About WALLART

• What are our advantages?

  

  1. Fast shipment volume exporting to the world.
  2. Good service attitude and after-sales service.
  3. High quality and cost-effective.
  4. Delivery in time.
  5. Special holiday promotions

• What is our daily production capacity?

  

  More than 1800 cartons can be finished per day. Around 3 containers per day.

• Why choose us ?

  

  We are really professional factory which has around 10years experience,can support you the best cost performance and stable quality!

About Payment Methods

• What is your accepted payment methods ?

  

  You can make the payment to our bank account, Western Union or PayPal 30% in advance as deposite, 70% before shipping.

About Shipping Methods

• How is the goods shipping to me ?

  

  Usually we shipping by sea vessel because it's not small goods, both LCL and FCL shipping is available, The method of shipping will depend on the size and weight of the order, as well as the customer’s location.

• What is the leading time for shipping?

  

  The leading time for shipping can vary depending on the product, the color and quantity. Our salesman will provide you with an estimated lead time when you place your order.

• What is the shipping cost of my order?

  

  The cost of shipping calculated based on the quantity, volume and weight of the order, as well as the customer’s port of destination. Our salesman will provide you with an estimated shipping cost for your referance when you place your order.

• Can I arrange my own freight forwarder to ship goods?

  

  Of course, you can let your own freight forwarder arrange the transportation of goods, we will assist them with smooth shipment.

Before we start our first cooperation, I guess you will have a lot of questions. It doesn’t matter. We list some common problems in the following list. If you don’t find the answer you want, please contact us as soon as possible

About Products

• Is products environmentally friendly?

  

  Yes, WALLART products are environmentally friendly. They are made of recycled materials and are recyclable themselves. Additionally, they don’t require the use of harmful chemicals or pollutants during the manufacturing process.

• Do we request minimum order quantity?

  

  According to your needed products, we will check it, if we have in stock then no reuqest, if no stock we will checking according your needed.

• How do we package goods?

  

  We use packaging that meets export standards and strengthen packaging to protect the safety of our products. When a certain purchase quantity is reached, customer can also customized packing.

• Can we accept OEM/ODM?

  

  Certainly. As a manufacturer, we can provide corresponding molds according to your requirements for production.

• What product colors can we make?

  

  We have a wide range of colors to choose from, and we can also customize according to your requirements, please contact our salesman to confirm.

About After-Saleas

• Is it difficult for installation?

  

  No, it is easy to install. We can guide you on how to install it, as well as related precautions.

• What is your warranty after sales?

  

  We warranty our materials and workmanship. “ Committed to better quality and service !” is our tenet, In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.

• Do you supply related documents?

  

  Yes, we can provide most documents including certificates of conformance, Insurance and origin. and other export documents where required.